Tackling the issue of whether your unified communications should be a cloud phone system or on-premise is a challenge many companies are grappling with today. Since so many companies and individuals have changed their methods of working, flexibility in terms of location, structure, and expenses is preferred. Many IT and business leaders have chosen to explore the possibilities of cloud phone systems, drawn in by the potential for easy and accessible maintenance, automatic upgrades, and more.
However, there are still some applications where premise-based systems are preferred. There’s no wrong answer. It all depends on the needs of your company and staff. The only failure comes when companies stick with slow and outage-prone systems simply because they don’t have the expertise to improve their communications.
Instead of paying an arm and a leg to troubleshoot the ongoing issues with your existing system, invest in a custom-designed premise-based or cloud phone system with the help of the experts from Gregg Communications.
Challenges with Premise-Based Unified Communications
Five years ago, most businesses used premise-based communications systems with all the features we expect from a service like this (call routing, voice messaging, etc.) residing on-premise. Now, connectivity issues, the lack of flexibility, and the upcoming obsolescence of popular phone technologies have made it a challenge to operate. As these systems and technologies break down, they will become more costly to fix or replace, diverting more money and resources from your communications strategy.
While some organizations feel secure having their communications hosted on-site, the wealth of more flexible cloud-based unified communications has made it clear just how vulnerable premise-based phone systems can be. An outage in a single line can easily disconnect callers, making it more difficult for your staff to get work done.
Cloud-Based Communications as a Service
Don’t pay for costly and ongoing repairs for your premise-based system when a cloud-based unified communications service offers so much more. Instead of being locked into an established workflow, a personalized web portal can be used to control call flow, making it easier to redirect calls to different branches or even employees working at home.
Plus, it isn’t just voice communications that can be moved to the cloud. You can host video, chat, and collaboration features on your own cloud systems. With the rise of remote collaboration tools like video, companies must ensure their system is designed to facilitate employees’ productivity and security.
Why Move to the Cloud?
A move to the cloud offers companies the flexibility to collaborate remotely and the security to work confidently knowing they will never be interrupted by an outage. Don’t act, and your IT team will be forced to contend with an increasingly fragile system that doesn’t give your employees flexibility or support when they need it most.
Here are some more benefits:
§ Future-proof technology
§ Predictable costs with a low initial investment
§ Choices of operating within a standard operating expense vs. CAPEX model
§ Keep your team productive with robust communication and collaboration tools
However, most companies don’t have the internal expertise to create these systems from scratch. That’s where our experts come in. Check out these testimonials to see a few examples of how our services have benefitted companies like yours.
Taking Advantage of Cloud Phone Systems with Gregg Communications
Whether you want to rent or lease or pay upfront or monthly, Gregg Communications can design and execute a unified communication system unique to your needs and budget. Our relationships with technology partners like Intelisys make it easy.
When we first get started, we’ll help you examine your existing contracts and networks, then design a system based on the features you need including your non-negotiable security and compliance requirements. Once your system is in place, you’ll have peace of mind knowing outages, interruptions, and security risks are a thing of the past.
What if moving your phones to the cloud was really painless? With Gregg Communications, it can be. Our experts are leaders in deploying cloud communications as a service and are adept at working with businesses to design and manage personalized unified communications systems. You’ll enjoy the contentment that comes from a robust cloud solution, while we take care of the details that keep it secure and operational 24/7.
Have questions about how we can design a system that meets your needs? Contact Gregg Communications to get started today.