A complete, global cloud communications and collaboration solution

Gregg and Ring Central Cloud Systems

RingCentral harnesses the power of the cloud to help today’s modern, mobile businesses communicate faster, smarter, and more effectively than ever before. Built on a secure and reliable cloud communications and collaboration platform, RingCentral goes beyond cloud PBX, combining voice, team messaging, collaboration, video conferencing, online meetings, and contact center capabilities. Available across multiple devices—from smartphones, tablets, and computers to desk phones—RingCentral’s unified communications as a service (UCaaS) solution scales globally, making it easy to administrate across countries from a single platform.

The New Collaborative Workforce 

• All-inclusive cloud communications solution

  • HD voice

  • Video

  • Messaging

  • Conferencing

  • Faxing

• Team workspace

  • Messaging

  • Collaboration

  • File Sharing

  • Task Management

• Fully mobile user experience 

Avaya Cloud Office by Ring Central

Avaya Cloud Office provides a single solution for all your communications needs:

▪ Calling ▪ Chat ▪ Meetings and Collaboration ▪ File and Desktop Sharing ▪ Task Management

Avaya Cloud Office places you, and all your users, in control of their communications, and delivers a unified communications experience that’s intuitive to use and accessible from a phone, a browser or any mobile device. From a single interface you’ll chat with colleagues, make and receive calls, plan and join meetings, collaborate with screen sharing and video and keep your teams on-task with file sharing, task management and virtual team rooms that let everyone share and stay up-to-date.

If all those capabilities sound like a lot to manage, don’t worry—we take care of that for you. This public cloud solution from Avaya makes it easy. We keep your solution updated and secure with the latest releases – you don’t need to lift a finger. And Avaya Cloud Office’s flexibility makes it easy to expand as your business grows – in people or locations.

Bring your Communications into the 21st Century

Voice is no longer the only way—or even the preferred way— to stay in touch with customers and colleagues. Instead, chat/Instant Messaging (IM), often begins an interaction that may escalate into an audio, video, or content sharing session. The reality is your employees and customers expect more - they want a seamless and intuitive communications experience that fits into how they work instead of changing the way they work—helping them stay in touch on their device of choice as they move throughout their day.

Global Communications

Increase productivity on a global scale by bringing your international teams together with ease. Expanding beyond borders is no longer a headache. Activate international numbers instantly in over 80 countries, and add more whenever you need them.

• Add global geographies

• Centralized interface for management

• Scale up or down

The power of an open platform

• Workflow applications for increased productivity

• Integrations with leading business applications

  • Salesforce

  • Google

  • Box

  • Microsoft Office 365™

  • Zendesk

Glip

Glip is the cornerstone of the RingCentral Office platform, bringing all your communications and collaboration tools together in one intuitive application. Message groups and individuals in real time, manage your calendar and tasks, host online meetings, and store and share files, all within Glip. Enjoy the simplicity of connecting and working together seamlessly, whether you’re in the office, out of the office, or anywhere in between.

• Manage projects in one interface with:

  • group chat

  • video conferencing

  • calendar scheduling

• Works on your computer and mobile devices

• Serves as a knowledge base for files in:

  • Box

  • Dropbox™

  • Zendesk®

  • Hundreds of other applications

• Host video and audio conferences

• Share files

Contact Center

Cloud-based RingCentral Contact Center helps strengthen customer loyalty by dramatically improving the overall call center experience. This omnichannel solution lets customers contact your company on the communication channel of their choice, while giving agents ready access to the data needed to solve problems quickly and efficiently. Contact Center provides the following features:

• Smart routing

• Analytics, reporting and supervisor tools

• Performance management

• Workforce management 

Ready to get started?

Find out how we can benefit your organization Contact Gregg today to learn more.