Demystifying the Top 3 Concerns about Cloud Phone Solutions

There are many reasons organizations are turning to cloud technology. It’s flexible, scalable, offers cost savings and has the mobile features to meet your business and employee demands. But what about your phone system?

You may be considering updating your phone system to the cloud, but have concerns about security, control and risk. The reality is that world-class cloud phone systems have largely addressed these worries.

Making your concerns disappear isn’t magic. The truth is, all of the concerns above are legitimate and it’s up to you to find a cloud phone solution that has an established track record. So you’re probably wondering, how can a proven cloud phone provider make your concerns disappear?  

How to Empower Employee Collaboration with Cloud Communications

Remember the days when the only way you could empower your team to collaborate was in face-to-face meetings that required time and travel that were planned far in advance? 

Of course in today’s business world, this is an outdated and impractical proposition. How do you create collaboration when you and your staff may be located all over the state, or even the country?

When Disaster Strikes: Looking to the Cloud for Business Continuity

It’s a Monday afternoon. Calls are rolling in, there are countless voicemails to respond to, and business is humming along. Then, seemingly out of nowhere, Courtney the sales manager knocks on your door with a perplexed look on her face. “Do you know what’s wrong with the phone system?” Courtney asks. “There’s no dial tone, no access to voicemail, and no calls coming in.”

Remote Control: How your phone system may be stifling remote employee productivity

Imagine for a moment that you’re a sales manager at a growing company and you’ve just been tasked with building a remote team of 40 sales reps. Your company’s headquarters is in Boston, but these reps will primarily work out of their home offices and much of their time will be spent on the phone — either initiating conversations with prospective clients or engaging existing customers.

Virtual Reality: How to easily establish consistent communications with anyone, anywhere

When the London Business School hosted its annual Global Leadership Summit in June 2014, the school surveyed attendees about a variety of modern business issues and challenges. While the results of that survey covered a variety of topics, one of the really interesting findings was that respondents believed that half of their employees would be working remotely by 2020.