streamlined communications for more productivity
Gregg VoIP Phone Systems
Our VoIP phone systems replace old equipment with new thinking. Designed from the ground up to streamline the work of administrators and end users alike, the built-in unified communications capabilities of VoIP phone systems are transforming the way people work. By integrating communication tasks currently performed with separate tools, such as video conferencing, IM and online collaboration, these robust solutions help boost productivity and reduce costs.
Built to leverage the power of the web
VoIP phone systems, such as those provided by Mitel( formerly ShoreTel) and Star2Star, scale and grow across as many sites, or as many continents, as you need. From a single browser-based interface, IT staff can manage the entire IP phone system with plug-and-play ease. And as an open system, it can integrate with your current business applications, enabling you to get more out of your most valuable assets: people and information.
End users don't just get new phones on their desks: they get a brilliantly simple new way to work with an intuitive application designed to streamline communication management.
Built-in simplicity for your entire workforce
Through one easy-to-use interface, you can unify Web conferencing, audio conferencing, desktop/application sharing, instant messaging, virtual meeting rooms, online presentations and multimedia recordings.
Secure audio and Web conferencing
Passwords and SSL streaming keep documents secure, while pass codes, locked conferencing and a visual display of who's on the call help keep sessions safe from eavesdroppers.
Microsoft Outlook integration
Schedule your audio and Web conferences right inside your Microsoft Outlook calendar by simply responding "Yes" to a conference. The software automatically assigns your access codes and pastes them into your meeting invitation.
Store a recording of the call, along with the documents presented, to keep an archive of the event or to enable the distribution of the information to a broad audience without having to repeat the session.
Eliminate the dead time associated with waiting for parties to join a conference by simply dialing them in. The Web-based interface also lets customers and foreign employees request a callback.
A system for workers both in office and remote
Do you have workers that are not in the office? No problem. An IP phone system allows users to use desktop phones, mobile phones, or any phone connected to the public phone network as if it were their own extension, enabling them to work when, where and how they want. Our unified communications approach takes many remote worker considerations into account:
- Number and variety of locations
- Security (network access, firewall, VPN, encryption and more)
- Method of connection to the network
- Number of devices/connections
- Centralized solution versus distributed architecture
- International language considerations
- Resources required for supporting the network
- Network redundancy and availability
When looking at your workforce, consider the available tools and personalization features that can increase productivity, whether “remote” means team members on different floors or different continents:
- Location-based services
- Individualized call handling
- Custom call routing
- Simplified network management
- Mobile call management
- Intuitive desktop client software
- Converged conferencing
- Presence information that shows whether contacts are online and available to talk
Ready to get started?
Contact us today to see how Gregg can help you with your IP phone systems needs.