Gregg Remote Workers

The number of U.S. adults who telecommute at least occasionally will grow to 63 million in 2016, according to a recent Forrester report. Add anyone who is classified as a “mobile worker” and it becomes a group that some analysts predict will include more than 1.19 billion people, that's almost 35 percent of the worldwide workforce, by the year 2013.

Those are staggering figures for any CIO or IT director for a company whose communications network has to support remote and mobile workers, which is almost every enterprise.

For this shift to mobile communications to be effective, a fundamental change is required. CIOs have to rethink the current status of their networks and to align business objectives with workforce necessities.

That is why more companies are considering unified communications (UC) and other collaboration technologies that are centered on simplicity.

Key considerations to evaluate network viability for supporting an increasingly remote workforce:

• Number and variety of locations
• Security: network access, firewall, VPN, encryption and more
• Method of connection to the network
• Number of devices/connections
• Centralized solution versus distributed architecture
• International language considerations
• Resources required for supporting the network
• Network redundancy and availability

Also consider the available tools and personalization features that can help people increase productivity, whether “remote” means that team members work on different floors or different continents:

• Location-based services
• Individualized call handling
• Custom call routing
• Simplified network management
• Mobile call management
• Intuitive desktop client software
• Converged conferencing
• Presence information that shows whether contacts are online and available to talk

Ready to get started?
Contact us today to see how Gregg can help you with your communication needs.