Gregg and ShoreTel Telephone Systems

According to independent research and based upon extensive interviews with thousands of actual users, for the seventh consecutive year, ShoreTel has been the leading provider of VoIP telephone systems.

ShoreTel’s brilliantly simple Unified Communications (UC) solutions platform is based on its award-winning IP business phone system. With ShoreTel’s Unified Communications solution, enterprises trade complexity for plug-and-play simplicity in integrated voice, video, data, and mobile communication.

ShoreTel delivers an award-winning UC telephone system that is purpose-built for IP, and designed to be as easy to manage and scale across sites and geographies as it is to deploy and use. End users easily master the built-in unified communications tools; at the touch of a button, the intuitive desktop application turns voice calls into multimedia collaboration sessions. The solution's open ecosystem and unique distributed architecture means it fits right in with existing infrastructure, and works seamlessly with business applications and processes.

Along with its low total cost of ownership, a ShoreTel UC system helps organizations leverage their most valuable assets: people and information.

Whether they are using ShoreTel Telephone Systems to replace old phone systems, to upgrade to unified communications, or to modernize their contact centers, organizations worldwide consistently give ShoreTel the highest ratings for customer satisfaction.

Choose ShoreTel’s brilliant simplicity and Gregg Communications’ expertise!

Gregg Communications was the first ShoreTel Telephone Systems Partner in the Chicago area to be designated as a ShoreTel Certified Orange Champion Partner – ShoreTel’s most elite level of Partner
Gregg was the first Partner in the Chicago area to be Contact Center/Call Center Certified
Gregg has installed over 700 call centers nationwide
Gregg has earned a customer satisfaction rating of 98.7%
Gregg includes extensive ShoreTel system training for end users and administrators
Gregg offers unparalleled outstanding ShoreTel system on-going support
Gregg’s CEO is a member of ShoreTel’s Partner Advisory Council

More information on ShoreTel:

Nemertes Research recognizes ShoreTel as the Best IP Solution for the seventh consecutive year
Why choose ShoreTel Telephone Systems
ShoreTel’s lowest Total Cost of Ownership (TCO) Guarantee
ShoreTel’s reliability = 99.999% availability for 100% peace of mind

Would you like a copy of any of these reports or documents?
Contact Gregg today and we will send you a PDF or hard copy.

Nemertes 2010 PilotHouse Awards Overall Ratings

IP Telephony

Learn more about ShoreTel's brilliantly simple solution and how we are helping organizations of all sizes beat complexity, boost productivity and achieve a low total cost of ownership.

Why Choose ShoreTel

ShoreTel designed and built its business communication solution for the IP age. This presents a number of key advantages for forward-thinking organizations.

ShoreTel’s solution is brilliantly simple to install, manage, use and scale
Avoid complex and resource-heavy IP-enabled solutions. Built from the ground up for reliable IP communications, ShoreTel deploys, scales, and grows with ease. End users love its flexibility and ease of use.

ShoreTel offers an all-in-one solution
One seamless environment lets you upgrade to an IP telephone system, tap into the power of unified communications, or modernize your contact center — or all three — quickly and affordably.

ShoreTel is great for organizations of all sizes
The ShoreTel Telephone System solution comes in one size. Yours. Thanks to an ingenious purpose-built IP architecture, the system looks and behaves like a single, unified platform and is easily expanded across as many sites, or even countries, as needed

ShoreTel boosts productivity while reducing costs.
ShoreTel’s powerful total cost of ownership analysis tool can show you how switching to a ShoreTel UC solution not only tends to cost less than keeping an existing one, but why many customers find that their ShoreTel solution pays for itself within a year. Powerful IP technology puts modern collaboration tools in the hands of workers, whether mobile or in the office

ShoreTel is obsessively focused on customer satisfaction
You can count on ShoreTel and Gregg Communication's obsessive commitment to customer satisfaction whenever you need it. Both independent surveys and carefully monitored feedback from customers agree: our obsession for customer satisfaction continues to set the industry standard for customer care.

In the latest Nemertes study, businesses recently rated ShoreTel the #1 overall VoIP solution for the seventh year running.

To find out how a ShoreTel UC Telephone Systems can benefit your organization, contact Gregg Communications today.