According to the Synergy Enterprise Voice Q2 2010 Worldwide Market Share Analysis, ShoreTel continues to gain market share worldwide and in the U.S. based on revenues from IP Telephony systems and IP Phones with a 20 percent quarter-over-quarter improvement. The report states that, “Over the past several quarters Synergy’s research has identified ShoreTel as the leading vendor in the global SMB voice marketplace.” The report adds that, “Although ShoreTel’s initial strength was in the SMB market, the company has been encroaching upon the larger enterprise market. Every new enterprise win will add credibility in this area.”
The report also declared ShoreTel the fastest growing IP Telephony vendor worldwide based on revenue.