Computer Telephony Solutions
PC Call Control for the Attendant Console




PC ATTENDENT
CONSOLE
  • Visual Call Status
  • Efficient Call Handling
  • Immediate Productivity Gains
  • Time Savings
  • Management Reporting Capabilities
You depend on the person who answers your phones to respond to all callers professionally and efficiently. Your attendant gives the first impression of your company, and it's important to make the first impression a positive one! Your operator and the PC Attendant Console make a powerful team to properly direct incoming calls, track staff members and initiate conference calls-all while conveying warmth and a smile, along with an air of professional confidence. Give your attendant the control, flexibility and tools to best represent your company to the world!

With the PC Attendant Console, it's easy to use real-time displays to handle every call promptly and professionally. At a glance, the attendant can determine who is on the phone, the length of calls in progress and more. Using a Windows interface, the attendant can answer the phone, transfer calls and conference calls with the simple click of a mouse. When someone is on the phone, the attendant can still communicate with them by typing a message and sending it to their PC!

Click on an image below to see a larger version.



The main screen of the PC Attendant shows the real time status of every station under the control of the attendant.


Initiating conference calls is quick and easy. Just select the person you wish to add to the conference and click OK.


PC Attendant allows you to send messages to the LCD of someone's phone or PC and it allows them to respond - a very effective wat to discreetly ask a quick question!


Call Gregg Communications today! 630-571-7000