Individuals can retrieve their voice mail messages as well as record and manage mailbox greetings, create and modify distribution lists, adjust mail box agendas and control their message delivery and paging functions by simply selecting icons and entering information on their PC desktops.

Call Screening

Have you ever had an important project with a critical deadline? You're working frantically to complete the assignment, but you're waiting for that one call with the additional information you need, and no other call is more important than the work you're doing.


VCM to the rescue!

When there is an incoming call for your extension, VCM will pop up a screen on your PC informing you that a call is there. With Caller ID, VCM already will know the caller's phone number and will display it on the pop-up screen before you answer the phone. If the Caller ID information is not available, VCM can also automatically prompt callers to enter their telephone number or speak their name so that you know who is calling before you decide to take the call.

Once you know who is calling, you choose whether to take the call, have voice mail take a message, transfer the call to person of your choosing, or you may select one of 10 pre-recorded greetings to play to that caller. You can even choose to queue the caller.

Once you answer the call, you can have VCM record the conversation in your mailbox so that you can focus on the information being discussed instead of concentrating on writing notes.

With VCM you can be assured of getting to those important calls while having the flexibility of not being interrupted by calls you determine are not as important as the project on which you're working.

Call Gregg Communications today! 630-571-7000